We help you scale your operations with skilled remote professionals who work inside your systems.
How We Help
EXPERTS YOU NEED.
RESULTS YOU DESERVE.
Remote Property Management Solutions for Property Management Companies — From Adding Doors to Managing Them.
Simplify Operations with Own Door.
Stay Ahead, Not Overwhelmed
Your phone might be buzzing, but your workload doesn’t have to. We keep things under control.
Feel like you can't take a vacation?
Find yourself being busy instead of productive?
Losing hours of your day to email?
Feeling like your days are out of control?
Your Complete Property Management Team, Remotely.
An extension of your business—from leasing to sales—streamline your operations with expert support.
Leasing Experts
Handle tenant inquiries, conduct virtual tours, process applications, and manage lease agreements with precision. Our leasing professionals ensure high occupancy and tenant satisfaction.
Maintenance Coordinators
Efficiently manage maintenance requests, coordinate with trusted vendors, oversee repairs, and provide 24/7 emergency support, ensuring your properties stay in top shape.
Accounting Specialists
Keep your finances in order with accurate rent collection, financial reporting, vendor payments, and expense tracking—delivered with complete transparency.
Marketing Professionals
Enhance your property’s visibility with eye-catching listings, social media management, targeted advertising, and creative content designed to attract quality tenants.
Sales Representatives
Expand your portfolio with proactive lead generation, client outreach, follow-ups, and personalized sales strategies tailored to your market.
Customer Support Agents
Offer 24/7 tenant support, handling queries, resolving concerns, and ensuring a seamless living experience for your residents.
Administrative Assistants
Streamline your daily operations with efficient data management, document preparation, calendar scheduling, and inbox management.
Onboarding Specialists
Provide a smooth experience for new tenants with guided move-ins, orientation, and support during their first days at the property.
Remote Professionals vs. Virtual Assistants
While both remote professionals and virtual assistants work offsite to support businesses, remote professionals typically offer specialized skills tailored to a specific industry or role, with deeper expertise and responsibility. Virtual assistants usually handle general administrative tasks like scheduling, email management, and basic customer support. Remote professionals bring advanced knowledge and experience, often managing complex processes independently, making them an essential extension of your core team.
The Own Door Difference
At Own Door, our remote professionals go beyond the traditional virtual assistant role by providing expert support specifically trained in property management and real estate operations. Here’s how we stand out.
✔ Industry-Specific Expertise: Our professionals understand property management nuances, from leasing to maintenance coordination.
✔ Dedicated Support:Each remote professional acts as a trusted extension of your team, offering personalized service and accountability.
✔ Comprehensive Skill Set: From bookkeeping and marketing to tenant communications and lease administration, our experts cover a wide range of tasks.
✔ Ongoing Training: We invest in continuous training to keep our team updated on the latest property management best practices and software.
✔ Seamless Integration:Our remote professionals work with your existing systems and processes, ensuring smooth collaboration and workflow.
Own Door remote professionals deliver more than assistance — they deliver results tailored to your property management needs.
What Sets Us Apart
Designed for Property Managers, Powered by People
.
Own Door
Virtual Assistant Agencies
In-House
Expertise
3-4 to 7-8 years.
1-2 years.
Based on requirements.
Performance Management
Internal management and quality assurance processes.
Minimal.
None.
Back-up Support
Fully-trained primary and secondary back-up assistants.
Only if you have multiple assistants
Only if you have multiple assistants
Scalability
Easy increase or decrease support without any disruptions.
Time consuming. Spend hours training a new assistant.
Time consuming. You have to hire for it.
Training
Min 165 Hours + Continuous
Inconsistent, Basic onboarding provided.
Built from scratch.
In Office
Proper office + systems
Remote-only. Little to no integration with your internal office systems.
Requires space, equipment, and overhead to support.
Cost
Simple, flat-rate pricing.
Hourly, multiplied by each role.
Salary + benefits, management, equipment and training costs.
Information Security
Comprehensive information security protection.
Varies.
Varies.
.
.
.
.
Own Door
Virtual Assistant Agencies
In-House
Expertise
3-4 to 7-8 years.
1-2 years.
Based on requirements.
Performance Management
Internal management and quality assurance processes.
Minimal.
None.
Back-up Support
Fully-trained primary and secondary back-up assistants.
Only if you have multiple assistants
Only if you have multiple assistants
Scalability
Easy increase or decrease support without any disruptions.
Time consuming. Spend hours training a new assistant.
Time consuming. You have to hire for it.
Training
Min 165 Hours + Continuous
Inconsistent, Basic onboarding provided.
Built from scratch.
In Office
Proper office + systems
Remote-only. Little to no integration with your internal office systems.
Requires space, equipment, and overhead to support.
Cost
Simple, flat-rate pricing.
Hourly, multiplied by each role.
Salary + benefits, management, equipment and training costs.
Information Security
Comprehensive information security protection.
Varies.
Varies.
.
.
.
We've made getting started with us as easy as 1,2,3...
We know that managing and growing a profitable property management company is hard. That’s why we built the first all-in-one solution for property management companies that simplifies operating and scaling a property management business.
Step 1.
Initial Consultation
Connect with your Own Door Solutions Specialist to discuss your property management needs, challenges, and goals. We’ll identify the right remote professional to support your business and provide you with a clear agreement to get started.
Step 2.
Discovery Meeting
Meet your Own Door Client Success Manager to dive deep into your day-to-day operations, preferred tools, company culture, and specific skills required. This helps us ensure the perfect match for your remote team member.
Step 3.
Expert Matchmaking
Our Client Success Manager carefully screens and interviews top candidates from our skilled pool of trained remote professionals. We handpick the best fit for your needs—usually within just one week.
Step 4.
Kickoff Call
You, your Client Success Manager, and your new Own Door teammate join a kickoff call to introduce everyone, set goals, plan communication, and lay the foundation for a smooth, successful partnership.
Step 5.
Onboarding & Training
Your Client Success Manager guides you and your new team member through our thorough onboarding process, ensuring they are fully prepared to manage your property management tasks effectively from day one.
Step 6.
Ongoing Support
We stay in touch with regular check-ins to support both you and your Own Door professional, making sure your remote team continues to deliver exceptional results and adapts as your needs evolve.
Step 1.
Initial Consultation
Connect with your Own Door Solutions Specialist to discuss your property management needs, challenges, and goals. We’ll identify the right remote professional to support your business and provide you with a clear agreement to get started.
Step 2.
Discovery Meeting
Meet your Own Door Client Success Manager to dive deep into your day-to-day operations, preferred tools, company culture, and specific skills required. This helps us ensure the perfect match for your remote team member.
Step 3.
Expert Matchmaking
Our Client Success Manager carefully screens and interviews top candidates from our skilled pool of trained remote professionals. We handpick the best fit for your needs—usually within just one week.
Step 4.
Kickoff Call
You, your Client Success Manager, and your new Own Door teammate join a kickoff call to introduce everyone, set goals, plan communication, and lay the foundation for a smooth, successful partnership.
Step 5.
Onboarding & Training
Your Client Success Manager guides you and your new team member through our thorough onboarding process, ensuring they are fully prepared to manage your property management tasks effectively from day one.
Step 6.
Ongoing Support
We stay in touch with regular check-ins to support both you and your Own Door professional, making sure your remote team continues to deliver exceptional results and adapts as your needs evolve.
Getting started is the easiest
thing you'll do today
Grasp Control of Your Property Management Success.
With Own Door, you can expect a Strong Company Culture, Reduced Team Turnover, Team Satisfaction, Increased Profitability, Improved Customer Service, Improved Innovation.
Your Own Team
Build a Dedicated Team That Works for You
With Own Door, you get access to skilled remote professionals who act as an extension of your company. From leasing to maintenance coordination, our team integrates seamlessly with your operations—so you can focus on growing your portfolio while we handle the daily details. Experience reliable support tailored to your property management needs.
Your Own Advisor
Expert Guidance When You Need It Most
Our experienced advisors are always ready to assist you with strategic insights, problem-solving, and best practices. Whether it’s market trends, legal updates, or operational challenges, your Own Door advisor is your trusted partner, ensuring your property management business stays on the path to success.
Your Own Growth
Grow Your Business with Confidence
We empower you with tools, data-driven insights, and a strong support system designed to maximize profitability and efficiency. Own Door’s remote professionals help you scale your operations without the hassle of traditional staffing, so your business can expand smoothly and sustainably.
Using Trusted Systems
Ready to Take the Next Step?
Work can be stressful, Hiring or Training doesn’t have to be.
When you realize you need help,
the last thing you want is to spend hundreds of hours trying to do it.
Own Door takes the hassle out of property management, providing seamless hiring, training, operations, accounting, marketing, and more solutions—intentionally tailored to meet your every need.
Frequently asked questions
Own Door connects property management companies with trained remote professionals who handle leasing, maintenance coordination, accounting, marketing, and more — just like an in-house team, but without the hassle of hiring or training.
Over the years of practice, we have learned to calculate the steps of opponents, act ahead of the curve and, as a result, comprehensively solve the task for the risk.
We work with leading tools like LeadSimple, AppFolio, Property Meld, Rent Manager, Showdigs, and Buildium, among others. We ensure our professionals are trained and up-to-date with the tools you use.
Getting started is quick and easy. From the initial consultation to onboarding and training, most clients are up and running within 1 to 2 weeks.
Yes! During your discovery meeting, we help you identify your team gaps and match you with specialists in leasing, maintenance, accounting, marketing, and more.
Our pricing is flexible and based on the type of role and engagement level you need. We’ll provide transparent rates after understanding your business needs during the consultation.
Property management as a service for property management companies- from adding doors to managing them. Property management delivered remotely with Own Door.
Information
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