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Trained Virtual Assistants for Property Managers

We help you scale your operations with skilled remote professionals who work inside your systems.

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Property Management-as-a-Service

For Property Management Companies That Want to Scale Smarter

Whether you manage a handful of units or a large portfolio, Own Door provides trained associates who integrate seamlessly with your team. From leasing and maintenance to accounting and resident support—we handle the operations so you can focus on growth.

Expert Help, On Your Terms.
Flexible Contracts. Full Control.
No Desks? No Problem.
From Chaos to Clicks
From To-Do to Done.

What are Remote Professionals?

Own Door’s Remote Property Assistant services provide a variety of solutions, including:

Streamline Your Leasing Process from Inquiry to Move-In

Own Door provides invaluable assistance to property management companies by offering remote team assistance tailored to all your leasing tasks. Your dedicated remote team comprises skilled professionals proficient in all aspects of the leasing process, including:

  • Collect and verify application documents
  • Prepare lease agreements for e-signing
  • Coordinate move-in logistics
  • Pre-screen prospective tenants
  • Post and update property listings
  • Respond to leasing inquiries
  • Schedule property showings

  • Assist with lease renewals and terminations

Maximize Your Reach with Strategic Marketing Support

Unlock the full potential of your marketing strategy with Own Door. Your dedicated team will undergo intensive training in the latest marketing tactics to give your property listings a competitive edge. Own Door will also train your associates thoroughly to handle all leasing services and equip them with in-depth knowledge of your local markets.

  • Manage social media accounts and content
  • Track and report campaign performance
  • Update website content and landing pages
  • Coordinate email marketing campaigns
  • Design and distribute digital marketing materials
  • Optimize SEO and keyword strategy
  • Schedule and manage blog content
  • Design promotional assets for listings

Ensure Financial Accuracy with Expert Accounting Assistance

Own Door’s Accounting team promptly handles owner requests and manages expenses comprehensively. We guarantee transparency and accuracy in all transactions and reporting.

  • Process owner and vendor payouts
  • Assist with budgeting and forecasting
  • Handle bill entry and payment processing
  • Maintain up-to-date financial records
  • Record and categorize financial transactions
  • Reconcile bank statements and ledgers
  • Generate monthly financial reports
  • Track rent payments and late fees

Simplify Maintenance Requests with Dedicated Coordination

At Own Door, We train you to emote the maintenance team to work closely with your processes, such as:

  • Handle emergency maintenance requests
  • Log completed tasks and costs
  • Follow up on vendor invoices
  • Ensure compliance with maintenance standards
  • Create and manage work orders
  • Coordinate with vendors and technicians
  • Schedule and track maintenance appointments
  • Update tenants on repair status

Enhance Resident Relationships with Streamlined CRM Support

Our remote assistants keep your CRM organized by updating records, tracking interactions, and ensuring timely follow-ups—so you can focus on building strong tenant and owner relationships.

  • Manage contact lists and tagging
  • Assist with lead nurturing workflows
  • Create and run CRM reports
  • Keep records clean and updated
  • Maintain tenant and owner databases
  • Track communication and follow-ups
  • Log calls, emails, and notes in CRM
  • Set reminders for important tasks

Drive Growth with Remote Sales Support Specialists

Unlock the potential of your property management firms. Own Door provides dedicated sales support and client-centric growth strategies. Expertly trained remote team ensures accessibility through:

  • Track follow-up activities
  • Send outreach emails and follow-ups
  • Log all activities in CRM tools
  • Assist in market research and competitor analysis
  • Qualify leads from multiple channels
  • Schedule calls and demos for sales teams
  • Manage and update sales pipeline
  • Prepare client proposals and quotes

Boost Efficiency with Reliable Administrative Support

Remote assistants handle essential administrative tasks like data entry, documentation, scheduling, and email management—keeping your operations smooth and organized behind the scenes.

  • Order office supplies and tools
  • Prepare meeting agendas and notes
  • Maintain up-to-date SOPs
  • Support team with ad hoc tasks
  • Manage calendars and schedule meetings
  • Organize digital files and documents
  • Draft and format internal documents
  • Handle email inbox and filtering

What’s holding you back?

Overwhelmed by Daily Operations?

Are you buried in maintenance requests, lease renewals, and tenant inquiries—with no time left to grow your business or take a break?

Unanswered Owner & Tenant Communication?

Missed calls and delayed responses can cost you trust, tenants, and contracts. Is your team stretched too thin?

Falling Behind on Critical Tasks?

From inspections to vendor coordination, important tasks are slipping through the cracks—and so are your growth opportunities.

Not Just a Professional—A Managed Property Management Solution

At Own Door, we don’t just provide virtual help—we deliver a fully managed, consultative service designed specifically for property management companies. Our trained associates act as true extensions of your team, offering ongoing support, reliability, and data-secure systems you can trust.


Whether you’re a solo operator, a growing team, or an established enterprise, Own Door equips you with the staffing power you need — without the burden of hiring, training, or managing another employee.

Get executive, sales, operations, and other virtual assistant services for:

Your Remote Team Handpicked, trained professionals. Seamless integration Always On Your Side Your Business Focus on growth, not operations Get more done, faster Scale Without Stress Remote Support, Real Results Growth Starts Here Efficiency Delivered Daily Trust Built In

Getting started is the easiest thing you'll do today

If You Use It, So Do We.

Some Software Our Professionals Are Trained On

We've made getting started with us as easy as 1,2,3...

We know that managing and growing a profitable property management company is hard. That’s why we built the first all-in-one solution for property management companies that simplifies operating and scaling a property management business.

Step 1.
Initial Consultation

Connect with your Own Door Solutions Specialist to discuss your property management needs, challenges, and goals. We’ll identify the right remote professional to support your business and provide you with a clear agreement to get started.

Step 2.
Discovery Meeting

Meet your Own Door Client Success Manager to dive deep into your day-to-day operations, preferred tools, company culture, and specific skills required. This helps us ensure the perfect match for your remote team member.

Step 3.
Expert Matchmaking

Our Client Success Manager carefully screens and interviews top candidates from our skilled pool of trained remote professionals. We handpick the best fit for your needs—usually within just one week.

Step 4.
Kickoff Call

You, your Client Success Manager, and your new Own Door teammate join a kickoff call to introduce everyone, set goals, plan communication, and lay the foundation for a smooth, successful partnership.

Step 5.
Onboarding & Training

Your Client Success Manager guides you and your new team member through our thorough onboarding process, ensuring they are fully prepared to manage your property management tasks effectively from day one.

Step 6.
Ongoing Support

We stay in touch with regular check-ins to support both you and your Own Door professional, making sure your remote team continues to deliver exceptional results and adapts as your needs evolve.

Step 1.
Initial Consultation

Connect with your Own Door Solutions Specialist to discuss your property management needs, challenges, and goals. We’ll identify the right remote professional to support your business and provide you with a clear agreement to get started.

Step 2.
Discovery Meeting

Meet your Own Door Client Success Manager to dive deep into your day-to-day operations, preferred tools, company culture, and specific skills required. This helps us ensure the perfect match for your remote team member.

Step 3.
Expert Matchmaking

Our Client Success Manager carefully screens and interviews top candidates from our skilled pool of trained remote professionals. We handpick the best fit for your needs—usually within just one week.

Step 4.
Kickoff Call

You, your Client Success Manager, and your new Own Door teammate join a kickoff call to introduce everyone, set goals, plan communication, and lay the foundation for a smooth, successful partnership.

Step 5.
Onboarding & Training

Your Client Success Manager guides you and your new team member through our thorough onboarding process, ensuring they are fully prepared to manage your property management tasks effectively from day one.

Step 6.
Ongoing Support

We stay in touch with regular check-ins to support both you and your Own Door professional, making sure your remote team continues to deliver exceptional results and adapts as your needs evolve.

Who can use our remote professional services?

  • Property Management Companies
  • Independent Property Managers
  • Broker/Owners
  • Startups & Growing PM Businesses
  • Vendor & Service Provider Companies
  • HOA & Community Management Firms
  • Short-Term Rental Operators
  • Commercial Property Managers
  • Real Estate Teams & Brokerages

Client story

Stop wasting hours every week on tasks our trained professionals can handle for you.

With Own Door, you get dedicated remote support for leasing, maintenance coordination, accounting, and more—so you can focus on scaling your property management business, not drowning in day-to-day operations.

 

Contact us today to discover how you can reclaim your time, reduce overhead, and drive real growth—without hiring in-house.

Frequently asked questions

Own Door professionals are trained to manage leasing support, maintenance coordination, accounting, resident communication, marketing, and more—freeing up your time to focus on growth and client satisfaction.

No. All our team members come pre-trained in property management systems and workflows. We match you with professionals who are already equipped to jump in and support your business from day one.

We can typically get you started within 3–5 business days after an initial consultation to understand your needs and assign the right remote professional.

Our team is experienced with platforms like AppFolio, Buildium, Propertyware, Yardi, and others. We ensure our professionals are aligned with your software environment for seamless integration.

Yes. Whether you're a solo operator managing a few doors or an established company with hundreds of units, our flexible, scalable solutions are designed to support businesses of all sizes.

Property management as a service for property management companies- from adding doors to managing them. Property management delivered remotely with Own Door.

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2265 116th Ave NE Suite 110 Bellevue, WA 98004

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